CallRevu is Automotive’s top performing call management solution. We serve thousands of dealers with one objective: to ensure that every call to a dealership is a positive experience. Dealerships that use CallRevu put their customers first and use the data contained within their calls and texts to measure and improve that customers’ experience.
Data-driven automotive services rely on CallRevu to track conversions by department through to the appointment and with customer sentiment. CallRevu is performance management. CallRevu measures every aspect of our dealer’s caller experience from the moment the caller “decides” to call to the moment the call concludes.
Improve your advertising ROI and make sure that no customer falls through a phone system’s cracks by fixing your phones with CallRevu.
Have Confidence That You Are Making the Most of Every Phone Opportunity
- Your Calls: Automotive-trained humans listen to all calls from beginning to end and send a summary with up to 24 data points. Based on the contents of the call and your dealership's criteria, missed opportunity alerts are sent to the right people via text and/or email within minutes of call-end
- Your Dashboard: Watch today’s calls as they come in so you can react to every opportunity in every profit center before it's too late
- Your Performance Reports: Key performance reports include Ad Sources, Employee Performance, and Staffing and Department Reviews. All reports are easily viewable via the CallRevu Dashboard
- Your Dedicated Performance Managers: Proactive team members with in-dealership experience meet with management teams as often as needed to review short-term and long-term metrics for the purpose of performance and process improvement. Our industry veterans coach dealers on how to fix the phones