Contact At Once!

11720 Amberpark Dr
Ste 500
Alpharetta,  GA 
United States
678-436-8071
http://www.contactatonce.com
  • Booth: 4670C


Connect with Digital Consumers Where They Shop.

At Contact At Once!, a LivePerson Company, we help car buyers and dealerships connect when and where it matters most with advanced messaging technologies, bots and people woven together in a perfect tango to meet digital consumer expectations and create a satisfying buying experience, while keeping dealer professionals focused on buyers in the showroom. Better, faster interactions, better experiences, more productivity, more conversions: We love making it possible whether you run one or 100 dealerships!


 Press Releases

  • March 2, 2018 – Automotive digital marketing expert and innovator Denise Chudy has joined Contact At Once!, a LivePerson company (Nasdaq: LPSN), as its general manager. In her role, Denise will guide global sales, marketing and operations of the automotive industry’s leading messaging platform.

     

    Denise was formerly a co-founder and the President of Retail at LotLinx, where she was a pioneer in the creation of VIN-specific advertising. Denise’s history in digital automotive also includes her role on the original management team of Cars.com and later she launched the automotive vertical at Google. Throughout her career, Denise has driven innovation in the industry and will bring those skills to accelerate the momentum that Contact at Once! has established in automotive digital messaging.

     

    “Contact At Once! has the long-standing leadership position in digital messaging, helping dealers and automakers connect with in-market shoppers and car owners across the automotive internet,” said Denise. “Now, in partnership with our parent company LivePerson, we’re poised to take the industry well beyond transactional dealer chat and text. By leveraging bots, in a ‘tango’ with human agents, manufacturers and dealerships can provide a superior shopping experience for consumers at scale.”

     

    Denise explains that empowering the consumer to connect with dealers and automakers wherever and whenever they’re shopping, and via their preferred conduit for communication, which is primarily messaging, is the next revolution in auto retailing. “Consumers shop everywhere now – on the dealer or automaker site, in advertising, on Google, Facebook, etc., and they have a variety of needs. Some are ready to talk payments and finance, some are just starting to compare models. By weaving people, bots and CAO messaging technologies together, we can guide the shopping experience in a fast, knowledgeable, and satisfying way, while helping dealers focus on what they do best: closing sales,” she said.

     

    It is widely acknowledged in the automotive industry that the path to purchase is difficult, time consuming and often, not enjoyable. Adding the ability for car shoppers and owners to connect with a dealer or automaker via text, chat, or messenger takes a tremendous amount of friction out of the process.  In fact, in the consumer surveys conducted by Contact At Once!, shoppers have expressed a preference for dealers who offer messaging.

    Chudy isn’t surprised. “When sellers take advantage of the opportunity to build relationships in a unique way that helps the consumer save time and aggravation, it’s a win.”

    Avi Kedmi, executive vice president, commercial, at LivePerson, says Chudy’s industry knowledge will help the company continue to evolve its messaging platform to fit the needs of automotive companies. “LivePerson’s mission is to transform the way consumers communicate with businesses. We’re investing in new products for the industry because we believe there is great opportunity here to help dealers and automakers create innovative customer experiences.”  

    ABOUT CONTACT AT ONCE!

    Contact At Once!, a LivePerson company, helps boost engagement by making it easy for consumers to connect with brand manufacturers and retailers to ask questions at the moment their interest is piqued—whether on a brand or retailer site, via online advertising, on social media or more. More engagement can translate into more sales, and that’s why over 17,000 businesses rely on the Contact At Once! digital messaging platform to build relationships with online, mobile shoppers. Contact At Once! is a global company with customers in North America, EMEA and APAC supporting multiple local languages. For more information, visit www.contactatonce.com.

    ABOUT LIVEPERSON

    LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the Company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, HSBC, EE, IBM, L'Oreal, Orange, PNC and The Home Depot rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers.

     

    For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

     

    MEDIA CONTACT

    Allison Franzese

    LivePerson

    afranzese@liveperson.com

    212-609-4224

  • ATLANTA, March 12, 2018 —Contact At Once!, a LivePerson company (Nasdaq: LPSN) has received the “Highest Rated” Dealer Satisfaction Award for Chat Products in the eighth annual DrivingSales Dealer Satisfaction Awards, as determined by the thousands of auto dealers who are part of the DrivingSales.com community. Contact At Once! has been awarded this honor each year since the award’s inception.

     

    “Being the highest rated chat product in dealer satisfaction is one of the most prestigious honors we want to achieve,” says Denise Chudy, Contact At Once! general manager. “We’d like to thank the Contact At Once! customers who took the time to write reviews, and DrivingSales.com for providing this platform that helps dealers share their experiences.”

     

    Contact At Once! provides the automotive market’s most widely used messaging platform enabling chat and text messaging in online advertising, on dealer and manufacturer websites, in traditional media, in social media, and in online reviews. Over 17,000 businesses use Contact At Once! to connect with auto shoppers and owners.  

     

    “We congratulate Contact At Once! on receiving the ‘Highest Rated’ Chat Products Award, an  accolade we consider to be one of our industry’s most important because it comes directly from dealers,” said DrivingSales CEO and founder Jared Hamilton. “In our eighth year of presenting these awards, we feel especially proud that DrivingSales Vendor Ratings continues to help dealers make smart and informed decisions through thousands of peer reviews that lead them to outstanding service providers  such as Contact At Once!. We’re thrilled Contact At Once! has been recognized as one of the best by the people to whom their services count the most: the dealer community.”

     

    The DrivingSales Dealer Satisfaction Awards measure dealer satisfaction with vendor products and  services, and are based on cumulative ratings tallied and verified over the calendar year (January –  December) at DrivingSales.com​ ​Vendor Ratings​. DrivingSales Vendor Ratings is the industry’s only neutral, comprehensive vendor rating forum featuring real-time peer reviews and honest competitor  comparisons. It also provides dealerships with important information from actual customers who have hands-on experience using vendor products / solutions in their stores. Each rating is verified as coming from an actual dealership employee.

     

    The full award results are available online at http://events.drivingsales.com/dealer-satisfaction-awards/.

     

    ABOUT CONTACT AT ONCE!

    Contact At Once!, a LivePerson company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more.  Contact At Once! is the industry’s leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    ABOUT LIVEPERSON, INC.

    LivePerson makes life easier by transforming how people communicate with brands. LiveEngage, the Company's enterprise-class platform, empowers consumers to stop wasting time on hold with 1-800 numbers, and instead message their favorite brands, just as they do with friends and family. More than 18,000 businesses, including Adobe, Citibank, HSBC, EE, IBM, L'Oreal, Orange, PNC and The Home Depot rely on the unparalleled intelligence, security and scalability of LiveEngage to reduce costs, increase lifetime value and create meaningful connection with consumers.

     

    For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    About DrivingSales

    DrivingSales is a professional network serving the auto industry with dealer-driven news and information, online training, and performance data, all to enable dealers to make critical business decisions at their dealerships. DrivingSales’ mission is to connect progressive dealership professionals to the people and information they need to maximize their success. Founded by a third-generation car dealer, and opened up to the industry in 2008, today DrivingSales has registered users in over 50% of new car dealerships in the US and is active in several other countries around the globe. To learn more about the DrivingSales community, training or performance analytics visit DrivingSales.com, DrivingSalesUniversity.com and DrivingSalesData.com.

     

    MEDIA CONTACT

    Allison Franzese

    LivePerson

    afranzese@liveperson.com

    212-609-4224


     

 Products

  • CAO! Connect
    Create live connections with consumers while they’re shopping for vehicles, parts and service. Put messaging in advertising and social, use Live Advisors and bots to help shoppers through the purchase path and bring them to your dealership ready to buy....

  • CAO! Connect Features


    Create Your Messaging Network—Add messaging to websites, ads, Google, Facebook, print ads, even emails!
    Automotive Tango!—Weave CAO! Connect Live Advisors and smart bots with your team to ensure shoppers get answers quickly, your team stays focused on selling and consumers have a great experience.
    Digital Retailing Apps Built Right In—Inventory, financial apps, vehicle history and more available within the messaging environment making it simple to share content with shoppers.
    "Text-like" Experience—Easy to read and respond to messages in a familiar messaging app feel...even use emojis!
    All In One Conversation List—Easy to navigate between multiple conversations at the same time.
    Transfer Conversations—transfer between your team members and departments or between CAO! Live Advisors and your sales team.


 Additional Info

This company does business in International markets.
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