Guard Your Reputation
Intercept Unsatisfied Customers
Intercept unsatisfied customers before they post negative reviews online. This gives you the chance to correct or rescue an impression. It also gives you insight into things that may not be going smoothly in your dealership.
Positive Reviews Drive Leads
Just like negative reviews can harm sales, positive reviews can help. Online consumers look at review sites like Yahoo, Google+, DealerRater, and cars.com before they buy from you. SweetReviews helps build your positive story. We automatically send emails to your sales and service customers to make leaving positive reviews easy for them without you having to awkwardly ask them while they’re at the dealership.
Influence Customer Satisfaction (CSI) Scores
A CSI Score can make our break a dealership. How happy a customer leaves your lot can actually determine the inventory you get. We get you in front of your customers and gauge their satisfaction before the manufacturer survey, allowing you to intercept issues before they can damage your business.
You’ve entered your customers into one system. Why spend time entering their names into another system for follow up? AutoSweet is certified with Reynolds and Reynolds™ and CDK Global™ and that integration makes it less work for you. Our decades of experience mean that you’re working with a trusted partner who values the security of your data.
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