Kimoby is committed to helping service teams save time to focus on the unique needs of every customer, by automating daily routine communication tasks, including appointment reminders, confirmations, status updates, and customer satisfaction follow-ups. It allows them to deliver superior customer service, all in one user-friendly interface designed for effective teamwork and seamless staff collaboration.
With Kimoby, businesses can reach the right customers with the right information at the right time, by bringing together everything businesses know about their customers to build campaigns that are relevant to them. This way, they use the information their customers give them to send the latter personalized offers that resonate. Businesses can easily cross-sell and upsell their customers with tailored product and service recommendations, based on their interests and past purchases. Thus, it becomes simple to notify them of new product arrivals, hot deals, and seasonal specials that may be of interest to them.
Driven by the need to continuously improve customer experience, Kimoby offers an integrated mobile payment solution which allows customers to view their invoice, make payment and receive an immediate confirmation - all from their mobile phone. Kimoby also offers a mobile app, allowing businesses to engage with their customers, support them promptly, answer their questions, and exchange various information no matter where their staff is, from their mobile phone.
Kimoby comes with high-end ongoing, dedicated technical support and comprehensive training, centered around business staff's daily tasks and challenges, provided by qualified experts.
Since 2012, Kimoby has been helping businesses deliver a better customer experience while adding productivity and efficiency to their business, by helping them easily spark engagement, increase traffic, and boost their revenue the smart way.