Retention goes beyond sticky marketing and increasing CSI. It’s end-to-end platforms; targeted, effective messaging; increasing visibility across enterprises; reducing traffic on your service drive so customers have your undivided attention; providing immediate shuttles for roadside rescue—above and beyond the traditional customer experience.
You don’t have time for roadblocks like system updates or titling red-tape. AutoPoint gives you back that time with efficient, intuitive solutions that maximize retention while minimizing effort for you and your staff. We give dealers, OEMs and service departments the tools they need to do business better.
MARKETING SOLUTIONS SUITE:
The marketing paradigm has shifted—but you already knew that.
Online advertising and social media marketing are now the most prominent—and
profitable—customer engagement tools. Your business should have the means to roll
out professional, enterprise-level marketing campaigns at the drop of the hat. To
reach customers on their turf, you need a robust marketing platform that can
support effective segmentation while delivering a valuable message:
we take care of you, and we do it best.
SERVICE SOLUTIONS SUITE:
A service department runs only as smoothly as its management system. A lagging inspection tool or ancient payment portal can seriously delay repairs and frustrate both technicians and customers. Build best practices in your shop with integrated digital service solutions that won’t quit when your service drive is a traffic jam.
You may think luxury customer experiences are out of reach. Think again.
MOBILITY & LOGISTICS SOLUTIONS SUITE:
The road from A to B isn’t a straight line these days. Modern mobility has
introduced alternate routes that dealers can take advantage of for more
luxurious and expedient customer experiences.
Mobility & Logistics offers seamless shuttle services to and from the dealership, whether the customer requires immediate roadside assistance, parts on demand, a new vehicle to test drive or just a simple ride home. By tapping into the ride-share economy, Solera AutoPoint has opened up new options for customer transportation, all while reducing
Yeah, we thought you’d like that.
TITLING SOLUTIONS SUITE:
Titling and registration are some of the most tedious parts of the vehicle sales process. Manual paperwork takes time and effort that impacts your efficiency and delays your customers. Electronic Titling replaces those manual processes with a web-based, digital titling solution that streamlines the titling process and gets your customers on the road quickly. And our Nationwide Auto Titling (NAT) solution automatically calculates taxes and fees for every vehicle you have to title, no matter which state it’s going to.