Contact At Once!  

11720 Amberpark Dr
Ste 500
Alpharetta,  GA 
United States
678-436-8071
http://www.contactatonce.com
  • Booth: 6831W


Changing the way shoppers connect to auto dealers.

Faster than a phone call, more powerful than an email, able to set appointments and send videos in a single text...yes, we’re talking about LivePerson Automotive.  We help buyers, dealerships and manufacturers connect when and where it matters most: via the mobile messaging (text, chat, video) many now prefer. Our all-in-one messaging platform works across devices and almost your entire digital network, so you can easily encourage (and initiate) more of the conversations that sell cars and provide a better overall consumer experience, sales to service. Better and faster interactions, better experiences, more conversions...it’s all possible thanks to the widest text and chat deployment options, the only truly complete conversation management options and so much more. (Hint: There are some exciting, big-name integrations we’ve been working on this past year that could mean big things for you!) Come see us at Booth #6831W. See what we can do for your business and why we’ve been rated #1 in dealer satisfaction 7 years in a row!


 Videos

Connect Video_v6
AdvantageText Video

 Press Releases

  • Deal Brings Together Sales and Service Solutions for Enabling Conversational Commerce Across Dealership Operations

    NEW YORK, Oct. 16, 2018—LivePerson, Inc. (NASDAQ: LPSN), a leading provider of conversational commerce solutions, today announced the acquisition of AdvantageTec, a leading provider of texting solutions for service departments of automotive dealerships. The addition of AdvantageTec to Contact At Once!, LivePerson’s automotive company, helps enable conversational commerce across the entire dealership, including variable and fixed operations.

    “Through the power of unique technologies from LivePerson, Contact At Once!, and AdvantageTec, dealerships can engage in conversational commerce across their entire business,” said Robert LoCascio, CEO and founder of LivePerson. “People have shown a distinct preference for messaging as they shop, buy, and communicate with brands. With conversational commerce, the process of servicing cars becomes as simple as a few taps in the messaging channels they’re already using.”

    The AdvantageTec messaging platform is designed for the unique needs of dealership service departments. The product integrates with most dealer management systems to automate service appointment scheduling and reminders, while making it simple and fast to share information and get approvals from customers through messaging. Dealers can also automate delivery and completion of customer satisfaction index (CSI) questionnaires and enable online payments all through a single, simple interface. The solution is compliant with texting privacy regulations and includes appropriate opt-ins for text messaging through written approvals in service orders.

    Dealerships already using AdvantageTec value its ability to help them increase revenue, improve productivity, and improve CSIs, while service advisors can be more efficient. All conversations are documented for easy tracking.

    Andy Costello, General Manager of BMW of San Rafael, is a Contact At Once! and AdvantageTec customer. He points out that consumers really like the experience too.

    “Our customers are very happy to get updates, schedule appointments, approve repair orders, and even pay—all through a messaging conversation,” says Costello. “CAO! Connect helps us create more conversations with shoppers from the moment they start looking, and AdvantageTec helps us turn those car buyers into lifelong customers.”

    As new car sales remain flat and margins compress, dealership executives have been turning to fixed operations for additional revenue generation and profitability. According to the July 2018 National Automobile Dealers Association Average Dealership Profile, almost half (49.3 percent) of the average dealership’s gross profit came from fixed operations.

    “Traditionally, dealerships have invested in ‘front of the house’ technologies that help them sell cars,” says Thomas Jung, founder and CEO of AdvantageTec. “Now, we see that great service experiences can be one of the best ways to drive profitability for the whole dealership. We are very excited to join LivePerson and Contact At Once! and hope to rapidly expand the use of conversational commerce in dealership service departments.”

    The service department may also be emerging as a valuable source for new car leads. According to the September 2018 Cox Automotive Service Industry Study, 74 percent of customers who visited the dealership in the last 12 months for service are likely to return to purchase their next vehicle, compared to only 35 percent of customers who did not visit for service. “This industry always has and always will be about relationships,” says Denise Chudy, General Manager of Contact At Once!

    LivePerson began to invest in the automotive industry four years ago with its acquisition of Contact At Once! and continues to build momentum globally with innovative solutions for manufacturers, dealers, and advertising platforms. “The combination of the unique capabilities of LiveEngage, CAO! Connect, and AdvantageTec — with AI and connections through channels such as SMS, Facebook Messenger, Google Rich Business Messaging, and other popular messaging apps — creates the most sophisticated, widely deployed, highly scaled, secure and technologically advanced messaging platform available for the automotive industry,” Chudy says.

    “Simply put, we’re on a mission to help the automotive industry take the pain out of buying and servicing a car.”

    Financial terms of the transaction were not disclosed. The acquisition is not expected to have a material impact on LivePerson’s results of operations for the full year ending Dec. 31, 2018.

    About LivePerson, Inc.
    LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    About Contact at Once!
    Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry’s leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    Safe Harbor Provision
    Statements in this press release regarding LivePerson that are not historical facts are forward-looking statements and are subject to risks and uncertainties that could cause actual future events or results to differ materially from such statements. Any such forward-looking statements, including but not limited to financial guidance, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. It is routine for our internal projections and expectations to change as the quarter and year progress, and therefore it should be clearly understood that the internal projections and beliefs upon which we base our expectations may change. Although these expectations may change, we are under no obligation to inform you if they do. Actual events or results may differ materially from those contained in the projections or forward-looking statements. Some of the factors that could cause actual results to differ materially from the forward-looking statements contained herein include, without limitation: potential fluctuations in our quarterly revenue and operating results; competition in the market for digital engagement technology; our ability to retain existing clients and attract new clients; potential adverse impact due to foreign currency exchange rate fluctuations; privacy concerns relating to the Internet that could result in new legislation or negative public perception; risks related to new regulatory or other legal requirements that could materially impact our business; our ability to effectively operate on mobile devices; failures or security breaches in our services, those of our third party providers, or in the websites of our customers; risks related to industry-specific regulation and unfavorable industry-specific laws, regulations or interpretive positions; the adverse effect that the global economic downturn may have on our business and results of operations; economic conditions and regulatory changes caused by the United Kingdom’s likely exit from the European Union; our ability to retain key personnel, attract new personnel and to manage staff attrition; risks related to the ability to successfully integrate past or potential future acquisitions; additional regulatory requirements, tax liabilities, currency exchange rate fluctuations and other risks as we expand internationally and/or as we expand into direct-to-consumer services; risks related to the regulation or possible misappropriation of personal information belonging to our customers’ Internet users; potential failure to meeting service level commitments to certain customers; risks related to protecting our intellectual property rights or potential infringement of the intellectual property rights of third parties; legal liability and/or negative publicity for the services provided to consumers via our technology platforms; technology systems beyond our control and technology-related defects that could disrupt the LivePerson services; errors, failures or “bugs” in our products may be difficult to correct; increased allowances for doubtful accounts as a result of an increasing amount of receivables due from customers with greater credit risk; payment-related risks; delays in our implementation cycles; impairments to goodwill that result in significant charges to earnings; risks associated with the recent volatility in the capital markets; our ability to secure additional financing to execute our business strategy; our ability to license necessary third party software for use in our products and services, and our ability to successfully integrate third party software; our ability to maintain our reputation; risks related to our recognition of revenue from subscriptions; our lengthy sales cycles; risks related to our operations in Israel, and the civil and political unrest in that region; changes in accounting principles generally accepted in the United States; risks associated with our current or any future stock repurchase programs, including whether such programs will enhance long-term stockholder value, and whether such stock repurchases could increase the volatility of the price of our common stock and diminish our cash reserves; natural catastrophic events and interruption to our business by man-made problems; the high volatility of our stock price; and risks related to our common stock being traded on more than one securities exchange. This list is intended to identify only certain of the principal factors that could cause actual results to differ from those discussed in the forward-looking statements. Readers are referred to the reports and documents filed from time to time by us with the Securities and Exchange Commission for a discussion of these and other important factors that could cause actual results to differ from those discussed in forward-looking statements.

    MEDIA CONTACT
    Allison Franzese
    LivePerson
    afranzese@liveperson.com
    212-609-4224

  • ATLANTA, August 2, 2018 — Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the release of its new web-based messaging management application CAO! Connect. The new product gives dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers significant new features, including conversational contextual awareness and digital retailing integrations in messaging conversations.

    Contextual awareness enables agents to instantly recognize the messaging channel consumers are using and the conversation’s point of origination, such as third-party advertising sites, manufacturer sites, and social media sites. Inventory integration allows vehicle detail pages to appear in the conversation window, giving agents the ability to answer specific questions and share information within the conversation, such as car history reports and even recommendations of similar vehicles. Inventory integrations are included for leading website platforms, with others coming soon.

    A recent study by automotive market research and advisory firm, Root and Associates, shows that 73 percent of consumers would be very or extremely likely to use live assistance if they have a question while shopping for a car and that 58 percent preferred to chat versus call a dealership. Consumers also express frustrations with inconsistencies in pricing and information across platforms and a lack of information or the ease of finding information as they shop online.

    “Consumers like the convenience of messaging, and our industry needs a platform that makes it easy for agents to quickly access information that helps car shoppers and owners on their digital journey to the dealership,” says Denise Chudy, Contact At Once! General Manager. “CAO! customers will now be able to, at a glance, know where conversations originate and have a common point of view with the consumer, as inventory and other digital retailing tools dynamically change, based on where the consumer is shopping.”

    Other CAO! Connect features include real-time translations for over a dozen languages, especially important for dealerships who have multilingual customer bases, and Hot Opportunity Transfers from Live Advisors to dealers when consumers are ready to purchase.

    “As online shopping and purchase options evolve, the messaging channels consumers use will change, as will digital retailing solutions and processes. Our goal is to provide a comprehensive, open, highly scalable, networked messaging infrastructure that is a backbone for conversational commerce, regardless of how consumers want to connect or what digital retailing apps dealers and manufacturers choose to use,” says Yuval Lubowich, Contact At Once! Vice President, Product Development.

    The new web-based CAO! Connect app is available to existing customers at no additional charge. To learn more, click here to chat now.

    ABOUT CONTACT AT ONCE!
    Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry’s leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    ABOUT LIVEPERSON, INC.
    LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    MEDIA CONTACT
    Allison Franzese
    LivePerson
    afranzese@liveperson.com
    212-609-4224

  • ATLANTA, October 2, 2018 — Contact At Once!, the automotive division of LivePerson, Inc. (NASDAQ: LPSN) today announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad.

    “We are proud to support Apple Business Chat, which offers a powerful, engaging new way for businesses to connect with their customers where they are, and when they want, using the Messages app on iOS,” says Denise Chudy, Contact At Once! General Manager. “Automotive businesses can easily sign up with Contact At Once! to try Apple Business Chat beta.” Contact At Once! customers who are launching Apple Business Chat today include Hendrick Automotive Group, Lithia Motors, Inc. and Robins & Day.

    Contact At Once! customers can use Apple Business Chat to connect with auto shoppers through their Messages app, share rich media such as photos and video, schedule appointments and more. With Business Chat, customers can always reach a live person and are always in control of whether they share any contact information with a business.

    To start an Apple Business Chat, customers can click the ‘Chat with Messages’ button on a customer’s website or in their iOS app. A conversation with the brand’s agents will open instantly in the Messages app, and users can take their time responding when it’s convenient.

    Apple Business Chat is now available to users and businesses in Australia, Canada, France, Germany, Hong Kong, Italy, Japan, Singapore, Switzerland, UK and US, and is built into iOS 11.3 and higher. For more information visit: apple.com/ios/business-chat.

    ABOUT CONTACT AT ONCE!
    Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry’s leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    ABOUT LIVEPERSON, INC.
    LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    MEDIA CONTACT
    Allison Franzese
    LivePerson
    afranzese@liveperson.com
    212-609-4224

  • Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced new features for its web-based app CAO! Connect, including enhanced video and website sharing support. With these new capabilities, dealership agents and Live Advisors who manage conversations on behalf of dealers and auto manufacturers can share YouTube, Vimeo or website images and videos, including previews, with consumers during a messaging conversation.

    Auto shoppers and agents can see the same content in the conversation window. Tapping on the YouTube preview, for example, will open a slide-out to display and play the shared media, keeping the shopper on the site where they started the conversation. Other media types, like website URLs and images, will open in a new web browser tab.

    A recent study by automotive market research and advisory firm, Root and Associates, shows that 73 percent of consumers would be very or extremely likely to use live assistance if they have a question while shopping for a car and that 58 percent preferred to chat versus call a dealership. Capabilities like enhanced video sharing can help consumers ease some of the frustrations they have while trying to find information as they shop online.

    “A large majority of messages into a dealership are about a particular VIN. Video and rich media pictures are by far the best way to showcase your inventory to interested buyers, particularly as we find our industry in the midst of a seismic change in how people shop for cars,” says Denise Chudy, Contact At Once! General Manager.

    “This capability gives agents and shoppers the ability to view the same content while the conversation is in progress, and it further satisfies the shopper’s need to know more about the car before heading into the dealership. Video and media file sharing is just one of many capabilities we’re adding to CAO! Connect in order to enable conversational commerce between automotive shoppers and our dealers.”

    Other CAO! Connect features include inventory integration, CarFax/CarProof vehicle history report sharing, real-time translations for over a dozen languages and Hot Opportunity Transfers from Live Advisors to dealers when consumers are ready to purchase. The Contact At Once! messaging platform supports integrations with a variety of website service providers, digital retailing tools and other selling tools used most often by automotive dealers.

    “Enhancements like this help ensure we are giving the industry the most comprehensive messaging management platform, integrating the tools and capabilities dealerships are already using like video and other rich media,” says Yuval Lubowich, Contact At Once! Vice President of Product Development.

    The web-based CAO! Connect app is available to existing customers at no additional charge. To learn more, click here and chat now.

    ABOUT CONTACT AT ONCE!
    Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop—whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry’s leading provider of messaging platforms with over 16,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    ABOUT LIVEPERSON, INC.
    LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    MEDIA CONTACT
    Allison Franzese
    LivePerson
    afranzese@liveperson.com
    212-609-4224

  • ATLANTA, Jan. 15, 2019 /PRNewswire/ -- Contact At Once!, a LivePerson company (Nasdaq: LPSN), today announced the integration of Kelley Blue Book® Trade-In Values in its CAO! Connect automotive messaging platform. The new integration allows dealers to pull trusted trade-in valuations into messaging conversations with consumers to help better guide buyer journeys and convert more sales opportunities. Updated weekly, Kelley Blue Book® Trade-In Values show consumers what to expect to receive based on style, condition, mileage, and options of the vehicle when they trade it in to a dealer.

    "Giving our customers every piece of information in a quick, efficient manner is the name of the game in today's highly competitive marketplace," says John Thompson, director of marketing for Montrose Auto Group. "Having Contact At Once! and Kelley Blue Book join forces is a huge win for the Montrose Auto Group, and we are looking forward to seeing how this technology benefits our customers."

    "Every dealer knows that a trade valuation is one of the most compelling actions potential buyers can complete," says Denise Chudy, general manager, Contact At Once! "Giving dealers who use Kelley Blue Book and CAO! Connect instant access to trade-in values in the conversation flow can help convert more conversations to leads. It also gives consumers visibility to one of the key components of most buying journeys."

    A recent study by automotive market research and advisory firm Root & Associates shows that consumers express frustrations with inconsistencies in pricing and information across platforms. They want to be able to find these details in a quick, user-friendly way—without the need for an in-person visit before they're ready. This integration can help.

    "Kelley Blue Book Values are the result of massive amounts of data, including actual sales transactions, which are then adjusted for local market conditions and seasonal trends," said Damon Bennett, senior director of syndication for Kelley Blue Book. "Using the CAO! Connect messaging platform with integrated digital retailing tools like our trusted trade-in values can help consumers find information easier, make decisions faster, and build relationships with dealers during the digital phase of the shopping process."

    Other CAO! Connect features include real-time translations for over a dozen languages, especially important for dealerships who have multilingual customer bases, and Hot Opportunity Transfers from CAO! Live Advisors who respond on the dealer's behalf and connect salespeople with consumers via messaging once they are ready to purchase.

    The new web-based CAO! Connect app, an enhanced agent workspace that helps dealers message consumers from multiple locations, is available to existing Contact At Once! customers at no additional charge. To learn more, click here to chat now.

    Learn more about the Kelley Blue Book integration at NADA 2019 in San FranciscoJanuary 24 - 27 (Booth 6831W).

    ABOUT CONTACT AT ONCE!
    Contact At Once!, a LivePerson Company, helps create satisfying connections and build relationships between auto shoppers and dealers by making it easier for consumers to ask questions and get information in the micro-moments when they shop — whether on a brand or retailer site, via online advertising, on social media and more. Contact At Once! is the industry's leading provider of messaging platforms with over 17,000 businesses using our solutions to build relationships with online, mobile shoppers. For more information, visit www.contactatonce.com.

    ABOUT KELLEY BLUE BOOK (www.kbb.com)
    Founded in 1926, Kelley Blue Book, The Trusted Resource®, is the vehicle valuation and information source trusted and relied upon by both consumers and the automotive industry. Each week, the company provides market-reflective values on its top-rated website KBB.com, including its famous Blue Book® Trade-In Values and Kelley Blue Book® Price Advisor tool, which provides a range for what consumers can reasonably expect to pay for a vehicle in their area. Car owners looking to sell immediately can also get a redeemable, transaction-ready offer with Kelley Blue BookSM Instant Cash Offer. The company also provides vehicle pricing and values through various products and services available to car dealers, auto manufacturers, finance and insurance companies, and governmental agencies. Kelley Blue Book launched its first international consumer-facing site in 2017. Kelley Blue Book is a Cox Automotive brand.

    ABOUT LIVEPERSON, INC.
    LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.

    MEDIA CONTACT
    Jennifer Sutton
    LivePerson
    PR (at) liveperson.com

    SOURCE LivePerson, Inc.

    Related Links

    http://www.liveperson.com


 Products

  • Service Messaging Solution (AdvantageTec)
    The Service Messaging Solution allows the dealer to not only connect to the customer faster, but also gives them the opportunity to reduce phone calls, increase revenue for sales and service as well as speeds up service efficiency.
    ...

  • Improve communication with customers from appointment to check-out.  No downloads, no updates, no time outs, no login/out. Attach photos or videos to make your point.  All conversations are date stamped, stored and easily audited.

    • User Friendly-Seamless process and platform to connect to your customers from service and sales
    • Simplicity-Functions of the platform are simplified to stay on one page, eliminating the need for multiple interfaces while texting
    • Cloud Based-Allows information to be retained through any device
    • Transparency-The customer is able to receive pictures or videos of any repairs needed as well as any upcoming service updates
    • Convenient-The customer is able to pay prior to arriving to the dealership
    • Faster Repair Cycle Times-Automated messages help connect, follow up and manage the relation after the service is done
    • Increase CSI-Customer can send real time feedback on how to improve on service, leading to satisfied customers and more service opportunities
  • Tango Package
    All-in-one messaging platform that allows your dealership the ability to communicate to consumers 24/7, giving them the immediate attention they desire through tangoing with our Live Advisors across your entire digital network.
    ...

  • The Tango Program allows you to engage & convert shoppers anytime, anywhere, while giving you the flexibility to have our team back you up.

    • Do more with 1 solution-Chat & text on your main website (desktop & mobile), 3rd-party chats & texts (AutoTrader), social media (Google My Business, Apple Business Chat, Facebook Marketplace, etc.) all through a single sign-on.
    • Advertising Tracking-Receive 5 unique, textable numbers to place on sites, ads (including Google Ad Words, radio, TV, billboards) signage, etc., which allows easy tracking
    • Customizable managed chat & text - Professional messaging experts manage any of the conversations you’d otherwise miss, including ones from 3rd parties (up to 24/7 coverage).
    • Hot Opportunity Transfer (HOT) - Immediately connecting with customers that are ready to buy
    • Coverage-We have packages that fit your business needs from 50, 100 and unlimited interactions per month!

  • 3rd Party Tango Package
    Most conversations start off-site when shopping for a car. With the 3rd Party Tango Program, you are able to respond to all your conversations that originate from 3rd party ad listings and off-site connections.
    ...

  • All-in-one messaging platform that allows your dealership the ability to communicate 24/7 to consumers giving them the immediate attention they desire through tangoing with our Live Advisors across your entire 3rd party digital network.

     

    • Do more with 1 solution-Chat & text on all 3rd-party sites (AutoTrader), social media (Facebook Marketplace, Google My Business & Apple Business Chat) all through a single sign-on.
    • Advertising Tracking-Receive 3 unique, textable numbers to place on sites, ads (including Google Adwords, radio, TV, billboards) signage, etc. which allows easy tracking
    • Customizable managed chat & text - Professional messaging experts manage any of the conversations you’d otherwise miss from 3rd parties (up to 24/7 coverage).
    • Hot Opportunity Transfer (HOT) - Immediately connecting with customers that are ready to buy
    • Coverage-We have packages that fit your business needs from 25, 50 & unlimited interactions per month!
  • Kelley Blue Book Integration
    Kelley Blue Book has integrated with LivePerson Automotive to now offer KBB Trade-In Values into our Connect Messaging Platform . This new feature is now available to mutual KBB and LivePerson Automotive customers for no additional cost.
    ...

  • This integration allows consumers to get instant, trusted trade-in valuations without leaving your site or even the messaging conversation. As a result, you’ll be able to better guide buyer journeys and convert more sales opportunities.

    • More engagements & conversions - Offer the KBB valuation form as a seamless part of the chat or text conversation, helping shoppers move down the purchase path and convert into leads on your site.
    • Increased trust & ease of use - KBB is a respected name in the industry. Their values update weekly and help consumers understand what they can expect to receive for a trade-in (pending final appraisal by dealer). We’re making this trusted tool easier to share and use.
    • No cost to you - Our partnership with KBB means mutual customers will get this turned on for free!


 Additional Info

This company does business in International markets.
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