One stop shop for all of your fixed ops software and BDC needs! Specializing in cutting edge software services, Total Customer Connect has the solutions you need to provide a modern and efficient experience for your clients. Our stand alone modules can be combined to provide a seamless interaction. Total Customer Connects Platform allows you to:
• Schedule service appointments
• Send text and/or email based reminders
• Service lane check in
• Check for OEM recalls
• Present factory based maintenance menus with good, better, best up-sell
• Digital MPI with electronic route sheets
Rounding off our software, Total Customer Connect offers best in class call center services. Our US based call centers are well trained, and can successfully:
• Bring back your lapsed and inactive customers
• Handle overflow calls for your store during peak call times
• Contact customers who have outstanding recalls
• Live, or automated appointment reminder calls
Based in Silicon Valley, Total Customer Connect has been a collaborative business partner to technology trend-setting pioneers all over the United States and Canada.
At our core, we utilize state-of-the-art technology and DMS integration to maximize customer interactions. TCC provides innovative customer-centric solutions for automotive dealerships with measurable results in customer pay revenue and building quality customer relations.
This company does business in International markets. Yes
Are you a Digital Retailing Company? No