Kansas City,  MO 
United States

Do More with Your Data Using AutoAlert

With the #1 data-mining platform, automated workflow, and the next-generation CRM, AutoAlert continues to revolutionize the dealer-customer relationship, making its’ platform easy to use and accessible from anywhere. AutoAlert is the only one-stop-shop that synchronizes your dealership’s communications creating immediate and actionable opportunities for a personalized and seamless customer experience both online and in-store from any screen, on any device.

AutoAlert offers a portfolio of innovative solutions that maximize dealership profitability by focusing on customer relationships and creating direct opportunities for meaningful data-driven connections.

Founded in 2002, AutoAlert is recognized as the leading provider of automotive software and data mining, enhancing customer relationships that lead to repeat sales, service, and increased loyalty. AutoAlert aims to empower innovative automotive partnerships to improve data-driven customer experiences.

AutoAlert is proud to lead the industry in data security, with independently audited high-level security in place via Soc 2 Type 2 and ISO/IEC 27001:2013 certifications.

Learn more about AutoAlert and all of our products at 

 Press Releases

  • Kansas City, MO. | October 11, 2022 – Car Wars and AutoAlert have joined forces to bring dealers exciting capabilities where users will gain access to AutoAlert’s advanced data ecosystem paired with Car Wars’ detailed call tracking software right from their CRM, AutoAlert CXM.

    AutoAlert does the leg work for dealers by taking all dealership data to create an optimized task list for staff to carry out the best opportunities. For example, AutoAlert generates lists of customers across various profit centers like “find a car/find a buyer” for inventory sourcing, used-to-used mapping, and open recall, and delivers daily optimized workflows to users making massive amounts of data simple and actionable. This saves time for dealers and provides an overall better customer experience.

    Car Wars’ comprehensive call tracking and phone handling software reduce phone handling processes and performance gaps. With greater visibility on phone calls, dealers can leverage the phone to capture more leads and improve the caller experience.


    • Car War's Click to Call feature captures outbound calls and assigns them to the salesperson and the correct customer with available auto right within AutoAlert. 
    • Inbound calls are shared with AutoAlert's ability to create leads based on customer phone number matching.
    • In AutoAlert's Call Tracking Dashboard. inbound and outbound calls display whether or not those calls matched an existing customer in CXM and to whom the lead is assigned. Leads that are not assigned can be assigned manually.

    We are very excited about our Car Wars partnership and seamless integration with our AutoAlert CXM platform,” says Tom Walls, Chief Technology Officer at AutoAlert. “As the largest provider of call telephony in the auto industry, Car Wars will provide AutoAlert CXM dealers with the ability to monitor and listen to all daily calls made to their customers and provide an even better customer experience. The AutoAlert/Car Wars integration delivers higher accountability, and seamless matching of inbound calls to active leads and existing customer profiles while dramatically improving efficiency from a single tool."

    "Car Wars’ goal is to create a great experience for users of our product,” states Jackie Bowers, EVP of Marketing & Product Planning at Car Wars. “With that same goal in mind, it made perfect sense to team up with AutoAlert. As a leading provider in the CXM space, the AutoAlert partnership will create greater efficiency for dealers where the phones can be properly tracked and measured, and all the necessary customer information needed to be successful is in one place."



  • AlertMiner
    Welcome to the Industry's #1 Data-Mining Platform...

  • AlertMiner delivers powerful patented analytics and the industry's most robust, reliable data. We are providing more actionable opportunities than any other solution. 

    • Customer prediction score ranks customer's likelihood to buy
    • Service Lane notifications when an opportunity arrives in your service drive
    • Quick view into upgrade opportunities
    • Bring hot trades into your inventory with our Vehicle Turn Predictor
    • Dynamic phone scripts make phone calls easy and successful 
  • AlertMiner Pro
    Data Mining Done Right...

  • Easily engage with more customers at the right time by activating AlertMiner's powerful data-backed customer-centric insights. 

    • Assigns tasks to your team via Workflow Manager and hold them accountable
    • Updates tasks dynamically based on customer and employee behavior
    • Conquest customers with real-time service-to-sales notifications
    • Delivers enterprise reporting for dealer groups 
    • Track customers who are engaged with your dealership
    • Personalized dashboards and 
    • work-from-anywhere mobile application

  • AutoAlert CXM
    The Next-generation CRM is here ......

  • AutoAlert CXM offers dealerships a one-stop-shop for synchronizing dealership communication for a personalized, seamless customer journey both online and in-store on one screen, on any device.

    • Modern, highly secured technology is built using the industry's best data
    • View the entire customer journey as a single process, from lead to signing
    • Unite your dealership around customer-centric communication 
    • Instantly deliver tasks and monitor employee performance so no sales are lost
    • Solution built to meet the cross-store needs of dealer groups & BDCs
    • Dynamic dashboards keep the correct data in front of your employees 
    • Boost loyalty and customer retention with an all-new buying experience
    • An agnostic platform allowing the same experience from desktop, mobile, & tablets

    AutoAlert CXM leverages data and AI-driven sales and service follow-up triggered by customer interactions and behaviors.

 Additional Info

This company does business in international markets.