autoWALL

Chattanooga,  TN 
United States
http://www.gratistech.com


RO Scheduler/MPI/Text/online pay/1 vendor 1payment

autoWALL® project primary focus is to provide dealers with one single solution to address their needs in customer facing tools.  Customers come in contact with the dealership most often thru website and fixed operations.  Website is where most consumers travel to gain information about their vehicle of choice and to test the company in responsiveness and to gain information about the dealership.

Fixed Operations is the most critical place where an interaction with the customer can be sealed or go awry.  The autoWALL® focuses on the Interactive consumer community website.  And the techWALL® and payWALL® focus on the fixed operations comprehensively.  Meaning, techWALL® addresses all interactions with customer, starting with scheduling, fixed ops management communication, MPI, and consumer communications thru text interlaced with extensive media.  payWALL® project focuses on all aspect of online payment automatically.


 Press Releases

  • techWALL® saves dealers millions in governmental penalties

    Do you think your dealer(s) are immune to the legalities of your service department not documenting outstanding recalls? Think again! Don’t put your dealer(s) in a position allowing for human error to jeopardize your entire business. techWALL® automatically informs and adds an outstanding recall to a repair order. If any employee removes it from an RO, techWALLs Audit Log Manager points a Manager directly to the accountable person. In fact, if any Manager wants a notification to their cell phone, email, IM… for this type of action (or any other type of questionable action for that matter), we can easily do it!

    https://www.msn.com/en-us/autos/news/north-carolina-has-reached-a-settlement-with-carmax-over-vehicle-recalls/ar-AA14NGLA


 Products

  • autoWALL®
    Interactive customer community website. Superior organic SEO due to ability to directly communicate with customers and receive feedback. This is the wave of the future in website development, a “Social CRM” as a website....

  • autoWALL interactive websites are not just a marketing tool, rather they turn a customer base into a community and set  the dealer group apart from the competition.

    Website and Texting APP

    • Complete websites, ideal for multi-dealership corporate branded site
    • Texting features
    • App

    Interactivity & Features

    • Vehicle history
    • Online appointments (can i-frame xTime)
    • Early warning/reputation management
    • Direct communication with management
    • Personalized marketing/couponing
    • Vehicle wish list

    Display pages designed for optimal results

    • New & used inventory display pages designed for optimal results
    • Heavily researched thumb nail layout
    • Multiple products (like Amazon)
    • OEM incentives
    • Videos
    • Payments on every vehicle

    News management/blogging

    • Email members a link to new posts

  • payWALL®
    Automated online payment system. PCI certified and totally automated....

  • Secure on-line payments via Any Merchant Services

    • Most secure system
    • Cloud based so can forward to anyone
    • No PayPal account needed
    • Service or parts
    • Delivered via dealership’s own merchant services

    Texting

    • No personal cell required
    • No company cell required
    • Opt-out offered first use
    • All correspondence saved
    • Unbelievably easy to use
    • Texting via texting APP available through Android and iPhone APP store

    Automated Notifications

    • Vehicle ready for pickup message sent automatically

    Marketing

    • Lapsed customers
    • Service declines
    • Coupon library for each dealership
    • Account rep for targeted campaigns each month
    • Highly targeted, not blasting everyone
    • Can automate

  • techWALL®
    Fixed Operations management tool. Integrated and certified with all primary DMS. Scheduler, complete with BDC dashboard. Open RO from the drive, electronic MPI with unlimited media and texting. Communication dashboard between members of the department....

  • Scheduler:

                                  Comprehensive scheduler, using interactive Route Sheet with ability to load the shop.  Using many variables including technician skill levels and technician efficiency.

                   Customer MPI:

                                  Fully integrated MPI/VHR which is customized to franchise, complete with labor and parts pricing complete with unlimited media.

                   Fixed Ops Communication:

                                  Integrated dashboard complete with RO status, Audit ability.  Dashboard updates based on actions of the users and is automated.


 Additional Info

This company does business in international markets.
Yes