autoWALL

Chattanooga, TN
United States
http://www.gratistech.com

RO Scheduler/MPI/Text/online pay/1 vendor 1payment

autoWALL® project primary focus is to provide dealers with one single solution to address their needs in customer facing tools. Customers come in contact with the dealership most often thru website and fixed operations. Website is where most consumers travel to gain information about their vehicle of choice and to test the company in responsiveness and to gain information about the dealership.

Fixed Operations is the most critical place where an interaction with the customer can be sealed or go awry. The autoWALL® focuses on the Interactive consumer community website. And the techWALL® and payWALL® focus on the fixed operations comprehensively. Meaning, techWALL® addresses all interactions with customer, starting with scheduling, fixed ops management communication, MPI, and consumer communications thru text interlaced with extensive media. payWALL® project focuses on all aspect of online payment automatically.

Press Releases

techWALL® saves dealers millions in governmental penalties (Dec 05, 2022)

techWALL® saves dealers millions in governmental penalties

Do you think your dealer(s) are immune to the legalities of your service department not documenting outstanding recalls? Think again! Don’t put your dealer(s) in a position allowing for human error to jeopardize your entire business. techWALL® automatically informs and adds an outstanding recall to a repair order. If any employee removes it from an RO, techWALLs Audit Log Manager points a Manager directly to the accountable person. In fact, if any Manager wants a notification to their cell phone, email, IM… for this type of action (or any other type of questionable action for that matter), we can easily do it!

https://www.msn.com/en-us/autos/news/north-carolina-has-reached-a-settlement-with-carmax-over-vehicle-recalls/ar-AA14NGLA

Products

autoWALL®

Interactive customer community website. Superior organic SEO due to ability to directly communicate with customers and receive feedback. This is the wave of the future in website development, a “Social CRM” as a website.... More Info Less Info

autoWALL interactive websites are not just a marketing tool, rather they turn a customer base into a community and set the dealer group apart from the competition.

Website and Texting APP

Complete websites, ideal for multi-dealership corporate branded site
Texting features
App

Interactivity & Features

Vehicle history
Online appointments (can i-frame xTime)
Early warning/reputation management
Direct communication with management
Personalized marketing/couponing
Vehicle wish list

Display pages designed for optimal results

New & used inventory display pages designed for optimal results
Heavily researched thumb nail layout
Multiple products (like Amazon)
OEM incentives
Videos
Payments on every vehicle

News management/blogging

Email members a link to new posts

payWALL®

Automated online payment system. PCI certified and totally automated.... More Info Less Info

Secure on-line payments via Any Merchant Services

Most secure system
Cloud based so can forward to anyone
No PayPal account needed
Service or parts
Delivered via dealership’s own merchant services

Texting

No personal cell required
No company cell required
Opt-out offered first use
All correspondence saved
Unbelievably easy to use
Texting via texting APP available through Android and iPhone APP store

Automated Notifications

Vehicle ready for pickup message sent automatically

Marketing

Lapsed customers
Service declines
Coupon library for each dealership
Account rep for targeted campaigns each month
Highly targeted, not blasting everyone
Can automate

techWALL®

Fixed Operations management tool. Integrated and certified with all primary DMS. Scheduler, complete with BDC dashboard. Open RO from the drive, electronic MPI with unlimited media and texting. Communication dashboard between members of the department.... More Info Less Info

Scheduler:

Comprehensive scheduler, using interactive Route Sheet with ability to load the shop. Using many variables including technician skill levels and technician efficiency.

Customer MPI:

Fully integrated MPI/VHR which is customized to franchise, complete with labor and parts pricing complete with unlimited media.

Fixed Ops Communication:

Integrated dashboard complete with RO status, Audit ability. Dashboard updates based on actions of the users and is automated.

Additional Info

This company does business in international markets.

Yes