Quantum5

Scottsdale,  AZ 
United States
https://quantum5.ai/


Training that powers your team to higher profits.

Quantum5 helps sales, service, BDC, and leadership teams everywhere ditch the scripts by combining personal selling skills and technology to bring heart back to the transaction. When we treat our staff, customers, and communities as people instead of numbers, we create a strong, profit-driven culture. At Quantum5, we show you how to take the right people and give them the right skills to cultivate the right culture. The result is a powerhouse team that helps guide the customer down the sales funnel, creating higher profits, increased ROs, lifetime customers, and happier team members. 


 Press Releases

  • Quantum⁵, the first platform to transform dealership training and bridge the gap between the traditional and digital customer, announced today the release of Quantum⁵ 3.0 to further encourage and engage people-first training for dealer teams.

    In this newest feature release, Quantum⁵ introduces advanced levels of support through Disney-quality animation, audio streams, and video streams all directed at making each and every member of your dealership a profit powerhouse through relationship-building techniques.

    “We decided to turn training on its head and create a learning tool that continues to engage long after the trainer has left the dealership,” said David O’Brien, co-Founder and CEO of Quantum⁵. “We train on the human skills people need to succeed in business today. We teach the learner how to build trust, find out people’s needs, and address objections without a fight to keep the process moving smoothly. These are required skills in the digital retailing journey that our customers expect and deserve.”

    Here’s how it works:

    1. Quantum⁵ assigns a Community Manager builds relationship with your team, reinforces the learned skills, and gives each team members the ability to thrive.

    2. Next their Community Architects lead monthly strategy and accountability sessions, help managers and individuals set goals, digest store data to help your people thrive individually and visit the dealership for in person support every quarter.

    3. Finally, the team is introduced to the Quantum⁵ app. In this first-ever training sustainment tool, Quantum5 brings snackable training content to your team that enables them to learn at their own pace for success over time. The Quantum5 app becomes their own personal coach in their pocket.

    Learners on the Quantum⁵ app will find game-quality instruction, introduction of characters and social styles, new measuring techniques, a trading card game for handy reference and buy-in, and Disney-quality character animations to really dig into each individual’s unique buying style for the greatest success in Sales, Service, Parts and Fixed Ops.

    Some of the dealer groups already using Quantum⁵ are seeing impressive results after their first months of use through the building of profitable, lifetime-value with each and every guest. Effective labor rates are improving by $14.90, first call sales appointment rates at 47% and show rates as high as 75%, in addition, 67% of all clients have seen an increase in CSI rates month over month since their first month with Quantum5.

    If you’re interested in more information on Quantum5 and their frictionless, people-first training programs, please visit https://sales.quantum5.ai/sell-more-cars for more information. 

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    About Quantum⁵: 

    Quantum⁵ helps sales, service, BDC, and leadership teams everywhere ditch the scripts by combining personal selling skills and technology to bring heart back to the transaction. When we treat our staff, customers, and communities as people instead of numbers, we create a strong, profit-driven culture. At Quantum⁵, we show you how to take the right people and give them the right 5 skills to cultivate the right culture. The result is a powerhouse team that helps guide the customer down the sales funnel in the way that most resonates with them; creating higher profits, increased ROs, lifetime customers, and happier, more-engaged team members. Find out more about our unique take on training at www.quantum5.ai

  • Quantum⁵, the first training platform to transform dealership training and bridge the gap between the traditional and digital customer, announced today the release of their industry leading social learning app. The Quantum⁵ app is designed to help sales and service people with skills like identifying the different social styles of buyers and help move them down the funnel toward a final sale, faster. 

    Unlike other training programs, Quantum⁵ joins the power of in-person skills training with backend technology that includes AI learning, gamification, and community building to create ongoing proficiency in learners. As sales and service teams work their way through the different levels of the app, they become better at determining needs and motivations of buyers, delivering value and handling objections. These skills work together to increase both sales and upsell service opportunities. 

    “I have more than two decades worth of training experience in automotive and it is time we change the model. Traditionally a trainer will fly in, work the room for two days, and fly back out with about 15% of the training actually retained by the learner,” said David O’Brien, Founder and CEO of Quantum⁵. “Quantum⁵ pairs a skills-based, in-person training program with supported, ongoing development through a community manager and game-based programs. The result is an ongoing system of training support that continues to build proficiency over time and in the end, helps meet the buyer’s need and sell more cars.” 

    Each learner who logs into the Quantum⁵ training app is taken through a quiz to find out the individual’s style and needs. Once known by the system, AI built into the Quantum⁵ platform pushes individualized content to that learner based on their style. In this way, two sales associates can be working on the same lesson, but with different content personalized for them. When a level is complete, badges, rewards and level up certificates are all pushed to the user to keep the learning fun. 

    In addition, a Quantum⁵-based Community Manager is in charge of ensuring each team member feels like a valued part of the community and uses their knowledge of each individual to offer up rewards and competitions to further their interaction with the training. 

    “Quantum⁵ was built to return salespeople back to relational versus transactional selling,” said Ken Herfurth, co-Founder and COO of Quantum⁵. “People like buying from people. The more our salespeople are able to meet the customer where they are today, the more success they will have relating to them on a personal level and ultimately selling them the service or vehicle they need.” 

    With seven roof tops kicking off just last month and eight new team members joining since January, Quantum⁵ continues to grow quickly. Massive growth for the new training model is forecasted for the remainder of this year. 

    For more information on Quantum⁵ and how it can help digitally transform your sales and service teams through best-in-class training, visit www.quantum5.ai. 

    #     #    #

    About Quantum⁵: 

    Quantum⁵ helps sales, service, BDC, and leadership teams everywhere ditch the scripts by combining personal selling skills and technology to bring heart back to the transaction. When we treat our staff, customers, and communities as people instead of numbers, we create a strong, profit-driven culture. At Quantum⁵, we show you how to take the right people and give them the right 5 skills to cultivate the right culture. The result is a powerhouse team that helps guide the customer down the sales funnel in the way that most resonates with them; creating higher profits, increased ROs, lifetime customers, and happier, more-engaged team members. Find out more about our unique take on training at www.quantum5.ai


 Products

  • Quantum5 App
    The learning platform in your team's pocket and on-demand that makes practicing and getting proficient at skills fun....

  • The learning platform in your team's pocket and on-demand? That makes practicing and getting proficient at skills fun! The Q5 app is the place your team can win rewards by learning to solve real customer situations and the place that has fresh content to challenge them every month.

    The Quantum5 App highlights:

    1. Learn the way you want

    2. Understands your learning style

    3. Serves challenges based on needs
     

    What goes on in the Q5 App?

    1. Role-specific learning content and broken down into snackable bites

    2. Customized learning journeys for the roles that make a big impact in a short amount of time

    3. Superior learning experiences that deliver the right content to the right team members

    4. World-class art team with DreamWorks experience creating animation, scripts, and sounds to keep learning fun

    5. Data about your dealership is applied to quickly achieve real-world results 

    6. AI utilization to look at results and customize content that helps each learner

    7. AI personalized to each learning style: does your learner like more video? More multiple choice? More audio? More exercises?

    8. Up-to-date news feed with everything from humor to dealership created content

    9. Live chat: Did you receive a frustrating email response? Chat with a Community Manager who has been where you are

    10. Q5 game with points and rewards: Gift cards, tangible choices, and recognition

    11. Equip your team with the skills, tools, and best practices to be more effective and reach their full potential


 Additional Info

This company does business in international markets.
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