In addition, the Pulse feature allows dealer management to address customer issues immediately and ﬁx any systemic deﬁciencies going forward.
Dealers gain insight into questions like:
• What is the beneﬁt of video on customer pay ROs?
• How much quicker do customers respond to ASRs?
• Would a customer recommend my dealership to a friend?
TruReports provides easy access to actionable information, allowing dealer personnel to see where they stand, act on deﬁciencies and respond to issues quickly.