through the first major service interval. The Retention Accelerator stems service defection and, by extension, brand defection, by seamlessly
delivering quality communications that builds trust and loyalty through transparency.
RETENTION TEMPERATURE GAUGE
An engaging, mobile responsive, monthly email communication specifically tailored to the interests of
new owners during their first year of ownership.
POST-PURCHASE MESSAGING SERIES
An additional series of communications sent over the first year of vehicle ownership solidifying the
owner’s enjoyment of their vehicles and connection to the dealership.
ROBUST REPORTING INCLUDING CUSTOMER JOURNEY
A new way to view your database that includes performance metrics, segments by customer type, and
track the customer online journey down to the individual customer record.
Our proprietary models combine multiple data points including frequency and intensity of interactions
with content in emails and on websites to identify low- funnel sales and service leads.
SERVICE ACCELERATOR is a dynamic, data-driven service content and marketing
ecosystem that goes above and beyond run-of-the-mill transactional service messaging programs.
The Service Accelerator is powered by our data mining and modeling tools to identify the right people to
message and the areas of untapped opportunity found within every dealership’s database.
TEMPERATURE GAUGE COMMUNICATION & ENGAGEMENT WEBSITE
A mobile-ready, responsive automotive dealer email and engagement website is the perfect way to stay
in front of customers throughout their vehicle’s service lifecycle.
COMPREHENSIVE SERVICE LIFECYCLE MESSAGING SERIES
A comprehensive series of fully responsive communications sent throughout the entire vehicle lifecycle
for increased transparency and consumer trust.
Our Dynamic Content Engine generates relevant articles, coupons, and offers with Tier 1-quality creative
tailored to your customers’ interests.
Specifically designed to help your dealership fill in content gaps, book more appointments, and present
your service department’s unique benefits.