Auto Labs

Georgetown,  TX 
United States
https://autolabs.io/
  • Booth: 1724C


The Customer Experience Platform for Dealers

Auto Labs built an ominchannel customer experience platform powered by artificial intelligence. It's like Amazon's Alexa meets your CRM and marketing tool all rolled into one solution.

Our solution is designed to help dealers engage with their customers during the entire vehicle ownership  journey--before, during, and after the sale or service. Sophi, the intelligent AI bot, is designed to handle all incoming customer text messages, web chat sessions, and even telephone calls. Sophi also sends marketing campaigns to keep your customers coming back, drive CSI scores and rentention.


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 Press Releases

  • (Dec 05, 2019)

    CDK Partner Program

    Partner Press Release Template

    Auto Labs, Inc. Joins CDK Global Partner Program

    AUSTIN – December 5th, 2019 – Auto Labs, Inc., a cloud-based communications company powered by artificial intelligence (AI), today announced its participation in the CDK Global Partner Program, the largest third-party marketplace of automotive applications and integrations. CDK Global, Inc. (Nasdaq: CDK) is the largest provider of integrated information technology solutions to the automotive retail industry.

    As a member of the CDK Partner Program, Auto Labs, Inc. will provide dealers and OEMs with applications that help them drive their business forward. With access to the extensive CDK customer base, partners have the opportunity to build solutions impacting nearly every area of business within the modern dealership, ranging from sales to service to data intelligence.

    “Through the CDK Partner Program, dealers can access our cloud-based, AI-powered communication platform, Sophí, which enables them to engage with their customers before, during and after an appointment,” said Daniel Gonzales, co-founder and president, Auto Labs, Inc. “Dealers will be able to serve more customers with an exceptional customer experience, bringing the latest in productivity innovations to the automotive industry.”

    Sophí enables dealers to stay competitive by leveraging advances in AI to improve the customer experience, breakdown communication barriers, create operational efficiencies and drive revenue growth.

    Dealers can enhance their customer experience by using Sophí Reminders, which communicates with customers via text, messenger or email to confirm and reschedule appointments automatically. Sophí engages with customers through a natural and personalized conversation to drive customer retention and loyalty.

    Available 24 hours a day and seven days a week, Sophí Voice is an AI-powered receptionist that provides customers with efficient and personalized experiences by leveraging a dealership’s data. Sophí Voice helps improve operational efficiency by scheduling and rescheduling appointments, gathering customer information and intelligently transferring customers to an advisor or sales person automatically.

    “We are pleased to introduce Auto Labs, Inc. as the newest member of the CDK Global Partner Program,” said Howard Gardner, vice president, Data Services at CDK. “Auto Labs, Inc. is a welcome addition to our vibrant program, which provides dealers with a range of choices and the assurance that their programs will be seamlessly integrated with our applications.”

    About the CDK Global Partner Program

    The CDK Partner Program now numbers more than 500 partner companies and 840 unique applications auto dealers can use to run their businesses. As part of the CDK ecosystem, the CDK Partner Program provides data and workflow integration to a wide range of third parties, OEMs and dealers. For a full list of partners and applications available through the program, visit cdkglobal.com/us/partners-list.

    About CDK Global, Inc.
    With $2 billion in revenues, CDK Global (Nasdaq: CDK) is a leading global provider of integrated information technology solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK Global provides solutions to dealers in more than 100 countries around the world, serving approximately 30,000 retail locations and most automotive manufacturers. CDK solutions automate and integrate all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair and maintenance of vehicles. Visit cdkglobal.com.

    About Auto Labs, Inc.

    Auto Labs, Inc. is a cloud-based communications company powered by artificial intelligence (AI). Sophí, Auto Labs, Inc.’s AI-powered communication platform, is design to help dealers manage customer’s experience. For more information, visit https://autolabs.io/.

    Media Contacts:

    Daniel Gonzales
    Co-Founder and President
    Auto Labs, Inc.
    210-788-1443

    Roxanne Pipitone

    Sr. Director, Corporate Communications

    CDK Global

    847.485.4423

    Roxanne.pipitone@cdk.com


 Additional Info

This company does business in International markets.
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